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Consulting services
Strategic advisory, process redesign, program and project management, workshops and roadmaps for leadership teams that want measurable results from process change. DBV handles the strategy and stays through delivery.
What we do
DBV redesigns the core processes that run a business: how work moves between teams, systems and offices. We set strategy with leadership, design the operating model, manage the programs that carry the change, and stay until the results show up in cycle times, accuracy and operating cost.
We also run change and adoption management and executive KPI management, and design dashboards and scorecards that show operational, financial and customer metrics. For clients preparing for AI, readiness is built into the process modernization plan.
Service areas
Strategic advisory and transformation
Business and operating model design, strategic planning and roadmap development for growth.
Business process reengineering
Redesign of core workflows to improve efficiency, quality and customer experience, often with automation built in.
Technology and data modernization
Integrating and modernizing legacy systems and data to support analytics, automation and digital channels.
Risk, compliance and M&A integration
Assessing risk and carrying out integrations across processes, systems and organizations.
How engagements run
Four ways DBV works with leadership teams, often combined in one engagement.
Advisory
Ongoing guidance for executives on strategy, operating model and process redesign.
Roadmaps
Process, data and technology roadmaps: where you are, what to fix first, what it costs and how to measure it.
Workshops
Working sessions with leadership teams to agree on priorities. Often the first step in an engagement.
Strategy and projects
Planning, innovation and program management, including PMO leadership, risk management and on time, on budget delivery.
Results
Selected engagements from DBV case studies.
Automotive engineering outsourcing
A large automotive and truck manufacturer asked DBV to help set up engineering centers of excellence in India, South America and Eastern Europe. A small proof of concept with a handful of engineers grew to more than 200 engineers within two years.
$18.5M annual savings
Agency management system consolidation
For three top ten insurance brokers, DBV completed a vendor analysis covering 1,500 users in 65+ offices in under nine months and a pilot in three more. Financial reporting time dropped from fifteen days to two, and one system replaced many.
$6.2M saved over five years
Certificate clearinghouse
DBV consolidated disparate certificate processes into one simple, repeatable process and set up a centralized clearinghouse so every office handles certificates the same way.
$5M saved annually
Acquisition onboarding
A repeatable onboarding process cut acquisition integration from a year to six months or less, resolved data conversion issues and reduced client defections after mergers.
$2.5M annual savings and added revenue
Exposure management and marketing
Exposure management work went from four months on average to two weeks. A new marketing process and technology added audit trails and client visibility and reduced E&O liability.
$1.6M saved annually
“Great partnership, and best partner to be selected for this project.” COO, top 20 broker. “We could not have accomplished this without DBV Solutions. Fantastic job!” CEO, top 20 broker.
Insurance specialty
Our principals are licensed brokers and efficiency experts. We know the business, the agency management systems and the carrier relationships. Common broker challenges we solve: multiple agency systems across regions, no central document repository, inconsistent service and finance workflows, uneven client experience and high servicing cost.
- Renewal and new business lifecycle improvements for margin and retention
- Small business customer profitability
- Merger partner due diligence through full integration
- Sales channel improvements for organic growth and retention
- Agency management system selection, implementation and improvement
- System automation and implementation
- Customer self service tools
- Paper flow and redundancy reduction (going paperless)
- Productivity and throughput improvements
- Real estate consolidation and rationalization
Sectors
Insurance and financial services are our core. Our experience spans many other industries.
- Insurance: brokers, carriers, MGAs and intermediaries
- Banking and financial services
- Healthcare
- Automotive and transportation
- Chemicals and pharma
- Distribution and warehousing
- Engineering and construction
- Manufacturing
- Retail, food and beverage
- Telecom
Methods
- Business process outsourcing
- Business process improvement
- Change management
- Customer relationship management
- Alliance management
- Supply chain management
Start with a free intro call
Tell us what you are trying to fix. We will tell you honestly whether we can help and what a first step would look like.
Questions about our services
What consulting services does DBV Solutions offer?
Strategic advisory and transformation, business process reengineering, program and project management, technology and data modernization, risk, compliance and M&A integration, workshops and roadmaps. Insurance and financial services are the core industries.
Does DBV Solutions manage programs and projects?
Yes. DBV plans programs, leads PMOs, manages risk and carries projects through to on time, on budget delivery, including systems implementations, acquisition integrations and office consolidations.
What insurance consulting does DBV provide?
Renewal and new business lifecycle improvements, small business profitability, merger partner due diligence and integration, sales channel improvements, agency management system selection and implementation, automation, client self service, going paperless, productivity improvements and real estate consolidation. DBV works with brokers, carriers, MGAs and intermediaries.
What results has DBV delivered?
Examples include $18.5M in annual savings from engineering centers in India, South America and Eastern Europe, $6.2M saved over five years from a single agency management system, and $5M in annual savings from a centralized certificate clearinghouse.